or to navigate
or to navigate
...to believe in a purpose that drives me to motivate myself to make my biggest impact every day.
...to experience leadership in action. (Managers and leaders are not synonymous, by the way.)
...to have the opportunity to pursue a challenging and ambitious mandate.
I have little respect for people who brag about working long hours. It's not a sign of commitment—it's a sign of poor time management.
I have even less respect for "busy" people. Outsource, ignore, de-prioritize, or automate rote tasks. Focus on high impact work only.
And I loathe job titles. In the end, we're all just team members.
...aligning their outputs to the company's vision.
...crushing meaningful success goals.
...the why. (Outputs are the what.)
“Ultimately, you should think of your ideal customer as the customer type that, over a clearly-defined time frame, you will dedicate Sales and Marketing Resources to acquire.”
higher average revenue per account...
and more impactful . referrals.
And please don't make the settings page
the most complex page in your app.
Lean canvas boards help drive clarity and understanding around the challenge.
Running a 5 Whys exercise to get to the root cause of the biggest challenge I'm trying to solve often uncovers incredible insights.
Sometimes I start by writing all of my assumptions as an experiment.
When in doubt, I try to go as lean as possible. I'll ask myself, “What's the fastest and cheapest way to push my hypothesis to fail?”
And don't make your MVP a POS
that you just ship and walk away from.
Near real-time feedback corrects feedback in actual real-time.
Daily accountability stand-ups allow for short-term course corrections.
Tactical weekly one-on-ones align managers with employees.
Strategic monthly one-on-ones ensure professional development goals can flourish.
Long-term quarterly peer feedback sessions encourage holistic introspection.
9-to-5ers may actually "work" long hours...
...but they have little interest in improving themselves and their teammates every day...
...and they'll be obsolete in five years.
It's a cutthroat world, man. That's why I seek out owners.